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Promising Practices Catalog
 Economic Success Clearinghouse/WIN
Out-of-School Time
Professional Development in Education
Finding Federal Funding
Sustainability Planning
Investments in Children's Services Clearinghouse
Youth Programs Resource Center
Youth Transitions Resource Center
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Managing for Results
Many elected officials, public managers, and
business and community leaders have proposed new ways of planning,
budgeting, and managing that will hold public officials accountable for
helping individual families and communities. This performance and
results based orientation incorporates a number of related efforts,
including (1) setting and clarifying goals, (2) redefining the missions
and policies of public agencies to further those goals, (3) allocating
public resources to support the goals, (4) marshaling support from the
private sector to achieve the goals, (5) developing targets and
measures to assess progress toward goals, and (6) holding public
agencies accountable for meeting goals. The components of performance
and results based management include:
In
this collection we offer a comprehensive survey of resources that can
help decision makers and others gain insight into performance and
results based approaches.
Resources from The Finance Project
Opportunities for Collaboration Across Human Services Programs
The Finance Project, June 2003
Performance Management in Human Services Agencies
by Jan Kaplan, The Finance Project, March 2003
Resources for New State and Local Administrators
by Jim Frech and Julie Jakopic, The Finance Project, February 2003
The Governor as Manager
by Barry L. Van Lare and Jim Frech, The Finance Project, February 2003
See Description
Evaluation and Performance Measurement Capabilities for Internet Technologies in Human Services.
by Jim Frech, The Finance Project, January 2003
Toward More Effective and Efficient Programs
The Finance Project, June 2002
A Look at How Agencies Can Utilize Outcome and Performance Data to Enhance Service Delivery
by Iyauta Moore, The Finance Project, January 2002
Informed Consent: Advice for State and Local Leaders on Implementing Results-Based Decision-making
by Sara D. Watson, The Finance Project, November 2000
Price: $15 Buy
Using Results to Improve the Lives of Children and Families: A Guide for Public-Private Child Care Partnerships
by Child Care Partnership Project, The Finance Project, June 2000
Welfare Research and Evaluation Strategies in the States
by Tara Sussman, The Finance Project, June 2000
What Happens After Welfare: Tracking the TANF Leavers
by Fredrica Kramer, The Finance Project, May 1999
A Guide To Successful Public-Private Partnerships for Child Care
The Finance Project, July 1998
At the Front Line: Changing the Business of Welfare Reform
by Jeanette M. Hercik, The Finance Project, May 1998
Performance Management in Human Services
by Jessica Yates, The Finance Project, October 1997
A Guide to Developing and Using Performance Measures in Results-Based Budgeting
by Mark Friedman, The Finance Project, May 1997
A Guide to Selecting Results and Indicators: Implementing Results-Based Budgeting
by Atelia Melaville, The Finance Project, May 1997
A Strategy Map for Results-Based Budgeting: Moving from Theory to Practice
by Mark Friedman, The Finance Project, September 1996
Other Resources
Results from the Valuing Individual Success and Increasing Opportunities Now (VISION) Program in Salem, Oregon
by Frieda Molina; Wan-Lae Cheng; Richard Hendra, MDRC, April 2008
Performance Management in State and Local Government
Rockefeller Institute of Government, July 2005
Means-Tested Programs: Information on Program Access Can Be an Important Management Tool
General Accounting Office, March 2005
Program Assessment Rating Tool (PART)
Office of Management and Budget, October 2004
Performance Budgeting: OMB's Program Assessment Rating Tool Presents
Opportunities and Challenges for Budget and Performance Integration
by Paul Posner, General Accounting Office, February 2004
Information Technology Management: Governmentwide Strategic
Planning, Performance Measurement, and Investment Management Can Be
Further Improved
U.S. Government Acountability Office (GAO), January 2004
See Description
Performance Budgeting: Observations on the Use of OMB's Program
Assessment Rating Tool for the Fiscal Year 2004 Budget
U.S. Government Acountability Office (GAO), January 2004
See Description
State of the States 2003
Stateline.org, January 2004
Performance and Accountability Report, Fiscal Year 2003
U.S. Government Acountability Office (GAO), November 2003
Progress Implementing the President's Management Agenda
Office of Management and Budget, October 2003
OMB releases EA performance reference model
by Patricia Daukantas, Government Computer News, , September 2003
In Due Course: 2003 Changes to Virginia's Laws
by Virginia Division of Legislative Services, , July 2003
The Fiscal Survey of States
National Association of State Budget Officers, June 2003
CFO Council to roll out governmentwide performance metrics next month
by Vanessa Jo Roberts, Government Computer News, , April 2003
States Face Fiscal Crunch After 1990s Spending Surge
by Chris Edwards, Stephen Moore, and Phil Kerpen, Cato Institute, February 2003
The Arizona Works Pilot Program: A Three-Year Assessment
by Bob Kornfeld and Diane Porcar, Abt Associates, Inc. and Laura Peck, Arizona State University, , February 2003
The Way We Tax: A 50-State Report
by Katherine Brrett, Richard Greene, Michele Mariani and Anya Sostek, Governing Magazine, February 2003
Older Workers: Employment Assistance Focuses on Subsidized Jobs and
Job Search, but Revised Performance Measures Could Improve Access to
Other Services
U.S. Government Acountability Office (GAO), January 2003
Under the Microscope
by Matthew Weinstock, Government Executive, January 2003
Assessing Program Performance for the FY 2004 Budget
Office of Management and Budget 2003
Human Capital: Effective Use of Flexibilities Can Assist Agencies
in Managing Their Workforces
U.S. Government Acountability Office (GAO), December 2002
Improving Teacher Evaluation to Improve Teaching Quality
by Liam Goldrick, National Governors Association, December 2002
See Description
Managing for Results: Efforts to Strengthen the Link Between Resources and Results at the Administration for Children and Families
U.S. Government Acountability Office (GAO), December 2002
Results-Oriented Management: Agency Crosscutting Actions and Plans in Border Control, Flood Mitigation and Insurance, Wetlands, and Wildland Fire Management
U.S. Government Acountability Office (GAO), December 2002
See Description
Welfare Reform: Job Access Program Improves Local Service Coordination, but Evaluation Should Be Completed
U.S. Government Acountability Office (GAO), December 2002
See Description
Highlights of a GAO Forum: Mergers and Transformation--Lessons Learned
for a Department of Homeland Security and Other Federal Agencies
U.S. Government Acountability Office (GAO), November 2002
Tax Administration: IRS Needs to Further Refine Its Tax Filing Season Performance Measures
U.S. Government Acountability Office (GAO), November 2002
Creating Performance-Based Electronic Government Fiscal Year 2002 Progress: The State-of-the-Practice on How E-Government Initiatives in Federal Agencies Are Progressing Toward Achieving Cost Efficiencies and Improved Program Performance
Performance Institute, October 2002
Designing a Performance-based Competitive Sourcing Process for the Federal Government: 37 Proposed Changes to Regulations and Approaches to Competing and Outsourcing Commercial Activities in Government
by Carl D. DeMaio, Adrian Moore and Vincent Badolato, 100% Campaign, October 2002
Evaluation of the School Breakfast Program Pilot Project: Findings from the First Year of Implementation
by Joan E. McLaughlin et al., U.S. Department of Agriculture, Food and Nutrition Service, Office of Analysis, Nutrition, and Evaluation, October 2002
See Description
Life after Civil Service Reform: The Texas, Georgia, and Florida Experiences
by Jonathan Walters, IBM Endowment for the Business of Government, October 2002
Performance and Accountability: Reported Agency Actions and Plans to Address 2001 Management Challenges and Program Risks
U.S. Government Acountability Office (GAO), October 2002
Performance Management: A "Start Where You Are, Use What You Have" Guide
by Chris Wye, IBM Endowment for the Business of Government, October 2002
Contract Management: Guidance Needed for Using Performance-Based
Service Contracting
U.S. Government Acountability Office (GAO), September 2002
Implementing Welfare Reform Across the Nation
by Pamela A. Holcomb and Karin Martinson, Urban Institute, September 2002
See Description
Making Use of Outcome Information for Improving Services: Recommendations for Nonprofit Organizations
by Elaine Morley , Harry P. Hatry and Jake Cowan, Urban Institute, September 2002
Performance Measurement
by Frances Winslow, American Society for Public Administration, September 2002
Performance-Based Budgeting: Opportunities and Challenges
U.S. Government Acountability Office (GAO), September 2002
See Description
Performance-Based Environmental Cleanups
by Tara Butler, National Governors Association, September 2002
Program Evaluation: Strategies for Assessing How Information Dissemination Contributes to Agency Goals
U.S. Government Acountability Office (GAO), September 2002
Results Accountability 101 Workbook
Fiscal Policy Studies Institute, September 2002
Results-Oriented Cultures: Using Balanced Expectations to Manage Senior Executive Performance
U.S. Government Acountability Office (GAO), September 2002
Benchmarking Intangibles
by Melissa "Mickey" Skelton and Christine Blagg, American Productivity and Quality Center, August 2002
Government Performance Strategy
by Michael X. Delli Carpini and Elaine Casey, Pew Charitable Trusts, August 2002
Moving Ahead on Results Accountability: The Human Element
by Sara Watson, Harvard Family Research Project, August 2002
Results-Oriented Cultures: Insights for U.S. Agencies from Other
Countries' Performance Management Initiatives
U.S. Government Acountability Office (GAO), August 2002
Childcare Report Cards
New Democrats Online, July 2002
Getting Smart About Business Incentives
by Democratic Leadership Council, , July 2002
Managing for Results: Using Strategic Human Capital Management to
Help Transform Agencies' Cultures
U.S. Government Acountability Office (GAO), July 2002
See Description
Opportunity Costs of Bad Administrative Data: Lessons from the Field
by Anne B. Ciemnecki, Karen A. CyBulski, Judith Wooldridge, and Sheila Hoag, Mathematica Policy Research, Inc., July 2002
Performance Management Systems: IRS's Systems for Frontline Employees and Managers Align with Strategic Goals but Improvements Can Be Made
U.S. Government Acountability Office (GAO), July 2002
Budget and Performance Integration: Program Performance Assessment
Office of Management and Budget, June 2002
Overview of Results-Focused Management and Budgeting in OECD Member Countries
Organization for Economic Cooperation and Development, June 2002
See Description
Performance Measurement Reports from States Administering the Community Services Block Grant Program, Fiscal Year 2000
by Ramsey Alwin, Glenn Kamber and Gretchen Knowlton, National Association for State Community Service Programs, June 2002
The Transitional Work Corporation: Managing for Better Outcomes
by William Eimicke and Steven Cohen, , June 2002
Data and Evidence Gathering: Strategies and Challenges
by Hilary Kopp, School-to-Work Intermediary Project, May 2002
See Description
Criteria for Best Practices in the Delivery of Consumer Education and Referral
by Child Care Aware, National Association of Child Care Resource and Referral Agencies, April 2002
District of Columbia: Performance Report Reflects Progress and Opportunities for Improvement
U.S. Government Acountability Office (GAO), April 2002
Performance Reporting: Few Agencies Reported on the Completeness
and Reliability of Performance Data
U.S. Government Acountability Office (GAO), April 2002
Practicing What We Preach
by Rachele Williams, American Productivity and Quality Center, April 2002
Program Effectiveness Rating Tools
Office of Management and Budget, April 2002
Citizens’ Budget Reports: Improving Performance and Accountability in Government
by Geoffrey F. Segal and Adam B. Summers, Reason Public Policy Institute, March 2002
Governing for Results
Organization for Economic Cooperation and Development, March 2002
Public Housing: New Assessment System Holds Potential for Evaluating Performance
by U.S. General Accounting Office, GAO-02-282, , March 2002
Welfare Reform Findings in Brief
by Thomas L. Gais, Rockefeller Institute of Government, March 2002
California Competitive Cities: A Report Card on Efficiency in Service Delivery in California’s Largest Cities
by Geoffrey F. Segal, Adrian T. Moore, and James Nolan, Reason Public Policy Institute, February 2002
Grading the Counties: A Management Report Card
by Katherine Barrett & Richard Greene and Michele Mariani, Governing Magazine, February 2002
Overcoming Obstacles In Balanced Scorecard Implementation
American Productivity and Quality Center, February 2002
Toward a Common Language: Listening to Foundation CEOs and Other Experts Talk about Performance Measurement in Philanthropy
The Center for Effective Philanthropy, February 2002
Workforce Investment Act: Improvements Needed in Performance Measures to Provide a More Accurate Picture of WIA's Effectiveness
U.S. Government Acountability Office (GAO), February 2002
Charting New Territory: Early Implementation of the Workforce Investment Act
by Maria L. Buck, Public/Private Ventures, January 2002
County Grade Report 2002: Management Matters and Performance Counts
Government Performance Project, January 2002
Managing for Results: Progress in Linking Performance Plans with Budgets and Financial Statements
by U.S. General Accounting Office, GAO-02-236, , January 2002
Indicators of Effectiveness: Understanding and Improving Foundation Performance
The Center for Effective Philanthropy 2002
Performance Assessments for Adult Education: Exploring the Measurement Issues: Report of a Workshop
National Research Council 2002
The New Jersey Initiative: Building Management Capacity in New Jersey Municipalities
by Maxwell School and Eagleton Institute of Politics, 2002
What Works? Integrating Multiple Data Sources and Policy Research Methods in Assessing Need and Evaluating Outcomes in Community-Based Child and Family Service Systems
by Elan Melamid, Rand Corporation 2002
See Description
An Agenda for Action: Outcome Management for Nonprofit Organizations
by Harry P. Hatry and Linda M. Lampkin, eds., Urban Institute, December 2001
Department of State: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), December 2001
Ensuring Effective Data Collection
by Chris Gardner, American Productivity and Quality Center, December 2001
Report on the GASB Citizen Discussion Groups on Performance Reporting
by Jay Fountain, Wilson Campbell and Paul Epstein, Governmental Accounting Standards Board, November 2001
A Handbook for Measuring Employee Performance: Aligning Employee Performance Plans with Organizational Goals
Office of Personnel Management, September 2001
General Services Administration: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), September 2001
The Matrix: A Tool for Succession Management
American Productivity and Quality Center, September 2001
Department of Agriculture: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), August 2001
NASA: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), August 2001
Department of Housing and Urban Development: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), July 2001
Federal Emergency Management Agency: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), July 2001
Improving With a Criteria-Based Performance Excellence Program
American Productivity and Quality Center, July 2001
Office of Personnel Management: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), July 2001
The Power of Outcomes: Strategic Thinking to Improve Results for Our Children, Families, and Communities
National Governors' Association, July 2001
See Description
Department of Commerce: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
Department of Defense: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
Department of Education: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
Department of Energy: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
Department of Health and Human Services: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
Department of Interior: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
Department of Justice: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
Department of Labor: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
Department of Transportation: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
Department of Treasury: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
Environmental Protection Agency: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
Implementing Results-Based Decisionmaking: Advice from the Field
National Governors' Association, June 2001
See Description
National Science Foundation: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
Nuclear Regulatory Commission: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
Performance-Based Pay for Teachers in Wisconsin: Options and Opportunities
Wisconsiin Policy Research Institute, June 2001
Small Business Administration: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
Social Security Administration: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
The President's Management Agenda, Fiscal Year 2002
Office of Management and Budget, June 2001
Veterans Affairs: Status of Achieving Key Outcomes and Addressing Major Management Challenges
U.S. Government Acountability Office (GAO), June 2001
A New Approach to Assessing Benchmarking Progress
American Productivity and Quality Center, May 2001
Establishing Balanced Scorecards
American Productivity and Quality Center, April 2001
Making Results Based State Government Work
by Blaine Liner, Harry Hatry, Elisa Vinson, Ryan Allen, Pat Dusenberry, Scott Bryant, Ron Snell, Urban Institute, April 2001
Results and Performance Accountability: Cheat Sheet
Foundation Consortium, April 2001
Grading Government
Urban Institute, February 2001
Measurement for Knowledge Management
American Productivity and Quality Center, February 2001
Managing for Results at the U.S. Environmental Protection Agency
Reason Public Policy Institute, January 2001
Changing Outcomes: Plans for Ensuring the Well-Being of Sonoma County’s Children
Family Action of Sonoma County 2001
Fiscal Year 2001: Performance and Accountability Report
Office of Personnel Management 2001
Red Tape, Silver Hammers & Shattered Ashtrays: What States and Communities Can Learn from Eight Years of Federal Reinvention
by Kathleen Sylvester and Michael Umpierre, Annie E. Casey Foundation 2001
Report on Alternative Outcome Measures: Temporary Assistance for Needy Families (TANF) Block Grant
U.S. Department of Health and Human Services, Administration for Children and Families, Office of Planning and Research Evaluation, December 2000
State Approaches to Governing-for-Results and Accountability
by Blaine Liner, Pat Dusenbury and Elisa Vinson, Urban Institute, December 2000
Are We Practicing Inclusive Governance?: A Tool for Dialogue and Reflection
Foundation Consortium, November 2000
A Framework for Inclusive Governance: The Continuum from Exclusion to Inclusion
Foundation Consortium, October 2000
Community-Level Indicators for Understanding Health and Human Services Issues: A Compendium of Selected Indicator Systems and Resource Organizations
by Deborah Gibbs and Brett Brown, U.S. Department of Health and Human Services, September 2000
Diagnosing Language Usage
Foundation Consortium, September 2000
Reinventing Performance Measurement, Management, and Reporting
by Robert Herz, PriceWaterhouse Coopers, September 2000
Harnessing the Power of Data: State TANF Agencies' Uses of Administrative Data For Policy and Program Management
by Gary Cyphers and Kathleen Kinsella, American Public Human Services Association, August 2000
See Description
Governmental Accounting Standards Board’s State and Local Government Case Studies: The Use and the Effects of Using Performance Measures for Budgeting, Management, and Reporting
by Not available online, Governmental Accounting Standards Board, April 2000
Managing for Results: EPA Faces Challenges in Developing Results-Oriented Performance Goals and Measures
U.S. Government Acountability Office (GAO), April 2000
Measuring the Performance of Job Trainers Under WIA: Results of a Survey of Chicago Providers
by Theodore, Lewis, et al., Center for Urban Economic Development, February 2000
Performance Management Comes to Washington: A Status Report on the Government Performance and Results Act
by Dall Forsythe, Rockefeller Institute of Government, February 2000
Managing for Results: Views on Ensuring the Usefulness of Agency Performance Information to Congress
U.S. Government Acountability Office (GAO), January 2000
A Cost Performance Model for Assessing WWW Service Investments: Overview
Center for Technology in Government 2000
Analysis of the Child Care and Family Self-Sufficiency Performance Measures: The Administration for Children & Families' Performance Plans Under the Government Performance and Results Act
OMB Watch 2000
Maturity: Boosting Returns on Benchmarking Investments
American Productivity and Quality Center 2000
The Results and Performance Accountability Implementation Guide
by Mark Friedman, Foundation Consortium 2000
The Results and Performance Accountability Implementation Guide Case Studies
by Mark Friedman, Foundation Consortium 2000
The Results and Performance Accountability Implementation Guide Tools Index
by Mark Friedman, Foundation Consortium 2000
Are We Governing for Results Yet?
by First Tuesdays Forum, Urban Institute, November 1999
Performance Contracting in Six State Human Services Agencies
by Elisa Vinson, Urban Institute, September 1999
See Description
Performance Measurement: A Tool for Measuring County Governments
by Jim Culotta Not available online, National Association of Counties, September 1999
Balancing Measures: Best Practices in Performance Management
National Partnership for Reinventing Government, August 1999
CONQUEST 2.0 Database
by Agency for Healthcare Research and Quality, , August 1999
See Description
Florida Evaluates Workforce Investment Act
by Mike Lynch, Florida Department of Labor and Employment Security, April 1999
Achieving and Measuring Community Outcomes: Challenges, Issues, Some Approaches
by National United Way, United Way of America 1999
Strategic Planning: What Works ... And What Doesn't
American Productivity and Quality Center 1999
Managing for Results: Measuring Program Results That Are Under Limited Federal Control
U.S. Government Acountability Office (GAO), December 1998
Measuring the Measurers: A Nonprofit Assessment of the Government Performance and Results Act
OMB Watch, December 1998
Performance Counts
by Christine Letts, William P. Ryan and Allen Grossman, , August 1998
An Update on State Workforce Development Reforms
by Jill Hyland, National Governors' Association, April 1998
See Description
Performance Measurement and Evaluation: Definitions and Relationships
U.S. Government Acountability Office (GAO), April 1998
See Description
Assessing Outcomes in Child Welfare Services: Principles, Concepts, and Framework of Core Indicators
Annie E. Casey Foundation 1998
The Measure of Success: What Are the Policy Implications of the New National Indicators of Child Well-Being?
by Jeanne Jehl, Institute for Educational Leadership 1998
Focus Is on Outcomes
United Way of America, October 1997
Investing In Results
by Gary Ostroske, United Way of America, October 1997
Executive Guide: Measuring Performance and Demonstrating Results of Information Technology Investments
U.S. Government Acountability Office (GAO), September 1997
Indicators as Tools for Managing and Evaluating Programs at the National, State and Local Levels of Government - Practical and Theoretical Issues.
by Jeff Koshel, Institute for Research on Poverty, University of Madison-Wisconsin, September 1997
Outcome Measurement: Showing Results in the Nonprofit Sector
by Margaret C. Plantz, Martha Taylor Greenway and Michael Hendricks, United Way of America, August 1997
Performance-Based Organizations: Lessons from the British Next Steps
by Testimony by J. Christopher Mihm, U.S. Government Acountability Office (GAO), July 1997
Building State Systems Based on Performance: The Workforce Development Experience
National Governors' Association, June 1997
From the Simple to the Sublime: Using Performance Indicators With Child Welfare Policy Managers and Policy Makers
by Richard P. Barth and Barbara Needell, Joint Center for Poverty Research (JCPR), June 1997
Serving the American Public: Best Practices in Performance Measurement
National Performance Review, June 1997
Managing for Results: Analytic Challenges in Measuring Performance
U.S. Government Acountability Office (GAO), May 1997
Work First: How to Implement an Employment-Focused Approach to Welfare Reform
by Amy Brown, MDRC, March 1997
See Description
Assessment of Performance Measures for Public Health, Substance Abuse, and Mental Health
by Edward B. Perrin and Jeffrey J. Koshel, Editors, National Academy of Sciences 1997
Brief Manual for Performance Measurment in Local Govenment
National Center for Public Productivity 1997
Reaching Public Goals: Managing Government for Results: A Resource Guide
National Performance Review, October 1996
The Oregon Option:Early Lessons from a Performance Partnership on Building Results-Driven Accountability Organizations
by Barbara Dyer, U.S. Department of Health and Human Services, July 1996
Welfare Waivers Implementation: States Work to Change Welfare Culture, Community Involvement and Service Delivery
U.S. Government Acountability Office (GAO), July 1996
See Description
Best Practices Reviews for Local Government: Identifying and Sharing Better Ideas on Public Services
by Lyle D. Wray and Jody A. Hauer, ICMA Center for Performance Measurement, January 1996
Changing Governance To Achieve Better Results for Children and Families
Center for the Study of Social Policy, December 1995
Getting Smart, Getting Real: Using Research and Evaluation Information to Improve Programs and Policies
by Leila Fiester, Miriam Gonzales and Sara Nathanson, Annie E. Casey Foundation, September 1995
From Outcomes to Budgets: An Approach to Outcome-Based Budgeting
for Family and Children's Services
by Mark Friedman, Center for the Study of Social Policy, July 1995
Managing for Results: Experiences Abroad Suggest Insights for Federal Management Reforms
U.S. Government Acountability Office (GAO), May 1995
Government Reform: Goal-Setting and Performance
U.S. Government Acountability Office (GAO), March 1995
Sprint Corporation: Blending in Benchmarking with Quality
American Productivity and Quality Center, January 1995
United States Air Force: A Benchmarking Success Story
American Productivity and Quality Center, January 1995
Benchmarking: Leveraging Best-Practice Strategies
American Productivity and Quality Center 1995
Managing for Results: State Experiences Provide Insights for Federal Management Reforms
U.S. Government Acountability Office (GAO), December 1994
An Overview of Performance Measurement
by Richard Fischer, ICMA Center for Performance Measurement, September 1994
Benchmarks of Performance: An Introduction to the Practice of Assessing Public Service Performance
ICMA Center for Performance Measurement, September 1994
Eleven Ways to Make Performance Measurement More Useful to Public Managers
by Harry Hatry, Craig Gerhart and Martha Marshall, ICMA Center for Performance Measurement, September 1994
Public-Sector Benchmarking: A Practical Approach
by Kenneth A. Bruder, Jr. and Edward M. Gray, ICMA Center for Performance Measurement, September 1994
The Case for Shifting to Results-Based Accountability with a Start-Up List of Outcome Measures with Annotations
by Lisabeth B. Schorr, Frank Farrow, David Hornbeck, and Sara Watson, Center for the Study of Social Policy, August 1994
How to Avoid the Traps of Benchmarking Customer Satisfaction
American Productivity and Quality Center, June 1994
Exploding the Myths of Benchmarking
American Productivity and Quality Center, April 1994
Out-of-the-Box Benchmarking
American Productivity and Quality Center, April 1994
A Brief Guide for Performance Measurement in Local Government
National Center for Public Productivity
A Strategy Map for Results Based Budgeting
Foundation Consortium
Accountability System Development Toolkit
by Not available online., Office of Personnel Management
Challenges and Solutions in Result Focused Management and Budgeting
Organization for Economic Cooperation and Development
Change Management Resource Library
100% Campaign
See Description
Evolving Roles for Auditors in Government Performance Measurement
by Stuart S. Grifel, Stephen L. Morgan, and Paul D. Epstein, National Association of Local Government Auditors
Federal Performance Management Provisions Among Workforce, Education, and Human Service Programs
by Abby Kral, National Governors' Association
See Description
Framework for Integrating Inclusive Governance & RBA into Prop. 10 Process
Foundation Consortium
Managing for Results 2002
by Mark A. Abramson and John Kamensky, Not available online, PriceWaterhouse Coopers
See Description
New Oregon Trail: Accountability for Results
Institute for Educational Leadership
Outcomes and Performance Case Studies: Using Performance Data for Resource Allocation Decisions
by Not available online, Alliance for Redesigning Government
Outcomes Management and the Casey Jobs Initiative
by Not available online, Annie E. Casey Foundation
Restoring Government Integrity Through Performance, Results, and Accountability
by Virginia L. Thomas, Heritage Foundation
SAS Strategic Performance Management
SAS
Toward a Performance Management and Vendor Evaluation System Under the Workforce Investment Act
by Not available online, 100% Campaign
See Description
W.K. Kellogg Foundation Evaluation Handbook
100% Campaign
See Description
Addendum on Developing Common Performance Measures
Office of Management and Budget
Aiming for Accountability: Lessons Learned in Eight States
by Diane Schilder, Harvard Family Research Project
Amercian Productivity Quality Center Case Studies Series
American Productivity and Quality Center
See Description
Assisting Performance Measurement Initiatives in Health and Human Services Programs
U.S. Department of Health and Human Services
Boost for Kids: Better Opportunities and Outcomes Starting Today Performance Partnerships With State and Local Government for Results for Children
Building Results III: Measuring Outcomes for Oregon's Children, Youth, and Families
See Description
Building Results: From Wellness Goals to Positive Outcomes for Oregon's Children, Youth, and Families
by Clara C. Pratt and Aphra Katzev, The Policy Institute for Family Impact Seminars
Designing a Legislative Performance Hearing
Foundation Consortium
Designing a Legislative Results Hearing
Foundation Consortium
Extreme Measures
See Description
Framework Crosswalk Analysis
Foundation Consortium
Governance And Performance: The Influence of Program Structure and Management
by Carolyn J.Heinrich and Laurence E. Lynn, Jr., Joint Center for Poverty Research (JCPR)
GPRA Resources and Analyses
OMB Watch
Healthcare Performance Measurement and Quality Improvement
U.S. Department of Health and Human Services
Hiring Performance Auditor Guide
National Association of Local Government Auditors
House of Hope "Components of Policy" Web Site
See Description
How Do We Get People to Understand the Difference between Indicators and Performance Measures?
Foundation Consortium
How Do We Help People Identify Performance Measures for their Program or Service?
Foundation Consortium
Improving Health In The Community: A Role for Performance Monitoring
See Description
Indicators: Definition and Use in a Results-Based Accountability System
by Karen Horsch, Harvard Family Research Project
Management Practices Assessment
International City/County Management Association
Means And Ends: A Comparative Study Of Empirical Methods For Investigating Governance And Performance
by Carolyn J. Heinrich and Laurence E. Lynn, Jr., Joint Center for Poverty Research (JCPR)
Measuring Program Outcomes: A Practical Approach
See Description
National Neighborhood Indicators Partnership Tools
National Neighborhood Indicators Partnership
Organizational Performance Management
by Carter McNamara, The Management Assistance Program for Nonprofits
Overview of Benchmarking
by Carter McNamara, The Management Assistance Program for Nonprofits
Overview of Results-Based Accountability: Components of RBA
by Diane Schilder, Harvard Family Research Project
Performance and Accountability: Reported Agency Actions and Plans
to Address 2001 Management Challenges and Program Risks
U.S. Government Acountability Office (GAO)
Performance Indicators
ICMA Center for Performance Measurement
See Description
Performance Measurement Resources
National Center for Public Productivity
Performance Measures in the States
National Association of State Budget Officers
Program Evaluation: Studies Helped Agencies Measure or Explain Program Performance
U.S. Government Acountability Office (GAO)
Reforming Welfare: Institutional Change and Challenges
by Karin Martinson and Pamela A. Holcomb, Urban Institute
See Description
Results and Performance Budgeting Formats
Foundation Consortium
San Mateo County Outcome-Based Budget Format
Foundation Consortium
Santa Cruz County Community Assessment Project
Applied Survey Research
State Results-Based Accountability Initiatives
Harvard Family Research Project
Story Analysis Exercise for Performance Accountability
Foundation Consortium
Story Analysis Exercise for Results Accountability
Foundation Consortium
The Evaluation Exchange Newsletter
Harvard Family Research Project
What Are Some Examples of Performance Measures We Can Use for My Program or Service?
Foundation Consortium
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For questions about the Economic Success Clearinghouse (formerly Welfare Information Network), email us at esinfo@financeproject.org.
Please note that The Finance Project does not provide services for low-income families. Individuals needing assistance should contact their local human service agency and social service organizations. |
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